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What are the telephone charges?

You can call the out-of-hours GP practice at a local rate. These are the costs associated with using your (mobile) telephone. The amount of these costs will depend on your telephone provider. The costs you’ll be charged for a telephone consultation are separate from this. The basic insurance will cover the GP costs and therefore also the out-of-hours GP practice’s costs. The bill will go straight to your health insurer if you’re insured. However, you’ll need to immediately pay for the consultation or prescription costs at the out-of-hours GP practice if you’re not insured. You can only pay by debit card at the practice. Payment must be made prior to the consultation.